Sales Manager Enablement
Network Equipment
Objective
Increase the productivity and consistency of the sales team's performance, and improve the retention and strategic capabilities of the sales management team.
Obstacles
The entire sales team had a technical and engineering-focused perspective, with the managers acting as account quarterbacks and deal closers, instead of focusing on the coaching and growth of their people.
Approach
We defined a sales management system, including strategic planning, sales execution coaching, team development and a leadership dashboard. The leadership staff established a regular discipline of coaching and review calls. Managers were provided with on-going training on coaching, leadership and change management.
Outcome
Sales grew 15% year-over-year, while reducing cost-of-sale and streamlining headcount, leading to significant per-head productivity increases.
